G. T. Ubogu
Dennis Osadebay University, Asaba, Delta State
Published Articles
The impact of organizational culture on employee engagement and job performance: A study of telecommunication firms in Delta State, Nigeria
Telecommunication firms in Nigeria continue to struggle with low employee engagement, inconsistent job performance, and high staff turnover, despite investments in cultural transformation initiatives. Most existing studies have focused on national or urban contexts, leaving a gap in empirical evidence on how organisational culture influences employee outcomes at the sub-national level, particularly in regions like Delta State with unique socio-economic and infrastructural realities. This study investigates the impact of organisational culture on employee engagement and job performance in selected telecommunication firms (MTN and Glo) in Delta State, Nigeria. A quantitative, cross-sectional survey design was adopted. The target population comprised 120 employees across MTN and Glo branches in Delta State, from which a sample of 92 respondents was selected using Yamane's formula and proportionate stratified sampling.
Conflict management strategies and employee performance in the banking sector of Nigeria
This study investigates conflict management strategies and employee performance in Nigeria's deposit money banking sector, with emphasis on Access Bank, Asaba, Delta State. The research examined how conflict management practices such as competing, collaborating, compromising, avoiding, and accommodating affect organizational performance. A cross-sectional survey research design was employed for this study. The population comprises 400 respondents, including both staff and customers of Access Bank Nigeria Plc, Asaba, with a sample size of 311 respondents selected using a stratified random sampling technique. Data were collected from bank employees in Asaba, Delta State, Nigeria, using a five-point Likert questionnaire. A regression analysis was conducted, and the findings reveal significant positive relationships between the conflict management strategies and employee performance. The study concludes that an effective conflict management strategy contributes positively to organizational performance.
Profile
- Institution
- Dennis Osadebay University, Asaba, Delta State
- ubogugee1@gmail.com
- Publications
- 2 articles